VIP Package
The VIP Package is developed in use of our valued clients. This kind of service is concentrated only on the airport area where you will receive the best service ever! Our VIP staff will assist you every step of the checking procedures. They will arrange almost everything for you because the VIP client is our priority! So the only thing that you have to do is to enjoy the atmosphere by taking the chance to rest or to experience some of the attractive experience around or within the airport such as shopping. We will let you know when everything is ready! Serving our VIP clients will be great pleasure for us!
Our services
Istanbul Ataturk Airport Holding CIP Service has been devoted to provide passengers with the ultimate comfort worldwide. Since Ataturk Airport established its CIP Service and placed its activity in the Istanbul Ataturk Airport (2001), it has been concentrating on meeting the high service expectations of customers! CIP Service is aimed for sophisticated clients requiring the best attitude and service while traveling! This is for travelers whom the comfort is a must! Using CIP Service your pleasant and safe - free travel is guaranteed!
CIP Service is a synonym of luxury and uniqueness! The variety of VIP services will be far beyond your expectations! We able to meet all your needs and requirements related to every aspect of your travel to Istanbul! No matter in which part of Istanbul you are placed, we will be there to offer you the service you need! And all this combined with the world famous Turkish hospitality and professionalism of our team members! We have developed packages even for our most sophisticated clients! There is nothing that we can't do in the name of the VIP client! We devote our time and efforts to find the best solution for you during your stay in the city starting from the airport! Thanks to our vast network of travel companies and institutions all over Turkey will make it possible to provide you the best experience unlike any other in the world!
Package Services List:
- Welcoming
- Support Service
- Individual Access and X-Ray
- Check-in Operations
- Passport and Visa Arrangements
- Shopping
- CIP Relax
- Transfer by Special Vehicle the Terminal area*
* These special means of transport in the terminal area are not used for group bookings!
Arrival Service
- We will start with guest greeting by a CIP hostess as soon as they arrive
- Transfer to check - in procedures from the flight gateway is arranged by special vehicle in the terminal area.
- If necessary, visa arrangements are made with the help of a CIP hostess.
- Access procedures are arranged at the exclusive CIP Service Passport Counter.
- Client buggage is carried by a porter.
- Our CIP staff and porter assist our clients during their shopping at Duty Free.
- Our arrival service is considered finished when our clients meet their waiting companions.
Departure Service
- Our guests are welcomed at the CIP Service entrance on the departure floor of the terminal area by a CIP hostess and a porter and they will help them with the baggage.
- Clients receive assistance through special CIP Service x-ray security.
- The CIP Hostess will help you with check-in arrangements; in case clients are travelling with contracted airlines, arrangements are carried out at the business class counter no matter what their flight class is.
- Access procedures are arranged at the special CIP Service passport counter.
- Our clients can shop at Duty-Free with the help of a hostess and porter and pay at the exclusive CIP Service cashier.
- Our clients are welcomed with a "Welcome Cocktail" at the lounge entrance and are provided an entertainment atmosphere at the Lounge until their departure.
- At the Lounge - where comfort is priority - clients are provided a wireless internet connection, even they are allowed to have a shower, and enjoy various amenities offered by service staff while doing something for fun.
- When their departure time comes clients are transferred by special vehicle up to the departure gate.